Privacy Policy

Welcome to ED-Library. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform, including our website, mobile applications, and related services.

By using ED-Library, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

We collect the following types of information to provide and improve our services:

• Account Information: Your name, email address, username, profile image, and institution details when you register.
• Usage Data: Pages visited, courses browsed, search queries, and time spent on the platform.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Content Interactions: Courses saved to your library, courses purchased, and contributor profiles you follow.
• Payment Information: Transaction records for course purchases (payment details are processed by third-party providers and not stored by us directly).
• Communications: Messages or inquiries you send to our support team.

The information we collect is used for the following purposes:

• To provide, maintain, and improve the ED-Library platform and its features.
• To personalise your experience, including course recommendations and relevant content.
• To process transactions, manage your library, and handle contributor payouts.
• To send important notices such as account updates, security alerts, and policy changes.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To analyse platform usage patterns and improve our services.
• To comply with legal obligations and enforce our terms.

ED-Library uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the platform to function, including keeping you signed in.
• Analytics Cookies: Help us understand how the platform is used (e.g., Google Analytics, PostHog).
• Advertising Cookies: Used to serve relevant advertisements through third-party ad networks (e.g., Google AdSense).

You can control cookies through your browser settings. Disabling cookies may limit some features of the platform.

ED-Library integrates with trusted third-party services that may process your data according to their own privacy policies:

• Appwrite: Backend infrastructure for authentication, database, and file storage.
• Google Analytics: Usage analytics and behaviour tracking.
• PostHog: Product analytics and session tracking.
• Google AdSense: Advertising platform that may set its own cookies.
• Payment Processors: Third-party payment gateways for secure transaction handling.

We encourage you to review the privacy policies of these providers for further details.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that inaccurate or incomplete data be corrected.
• Deletion: Request that your personal data be deleted, subject to legal obligations.
• Restriction: Request that we limit how we process your data in certain circumstances.
• Objection: Object to processing based on our legitimate interests.
• Portability: Request transfer of your data to another service where technically feasible.

To exercise any of these rights, please contact us using the details in Section 7. We will respond within 30 days.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: